Whatever LRI product or service you choose, quality and customer service is at the heart of our beliefs. At all times we will be open and honest, listen to your needs, comments and feedback, and take responsibility for doing what we say, and we always communicate within the timescales agreed and act in a professional manner.


About us


If you are not totally satisfied with our products or services we will aim to respond in a timely manner to achieve a suitable resolution. We will work with you to plan how we resolve any issues to your satisfaction..

LRI’s CEO, Charlotte Coleman, would be happy to hear from you at any time via email at charlotte.coleman@lri.co.uk should you want to contact her.